Refund Policy

Last updated: June 2026

1. Service-Based Work

Humanly Review Outreach provides time-based and knowledge-based services, including research, review, strategy, outreach preparation, communication support, and reporting. Once work has started, payments are generally non-refundable.

2. Before Work Starts

If a client cancels before any work begins, a refund may be considered, less any payment processing fees or administrative costs already incurred.

3. After Work Starts

After research, review, outreach preparation, communication, or campaign work has started, refunds are generally not available because time and professional resources have already been committed.

4. No Result Guarantee

Refunds are not issued because an influencer does not reply, accept a campaign, agree to a rate, or produce a specific sales result. Influencer response and campaign outcomes depend on factors outside our control.

5. Custom Agreements

If a custom refund condition is offered for a specific project, it must be stated in writing before the project begins.

6. Creator Fees

Creator fees, shipping, gifted products, taxes, platform charges, usage rights, licensing, and ad spend are separate from our service fee unless clearly stated in writing. Refunds for creator payments depend on the creator’s own terms and agreement.

7. Contact

For refund questions, contact outreach@humanlyreview.com.